ServCollab is a service research collaborative for diagnosing and treating humanity’s service system problems that was founded by Ray Fisk.

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©2019 by Ray Fisk

Research Presentations

Presentations at International Programs:

 

Speaker, “ServCollab: Creating Humane Service Systems Through Research Collaborations,” Frontiers in Service Conference, 2018, Singapore. 

Plenary Moderator and Panelist, “Service Scholarship: Past Perspectives and Future Hopes,” QUIS 16: Quality in Services Symposium, 2019, Karlstad, Sweden.

Speaker, “ServCollab: Serving Humanity Through Service Research Collaborations,” QUIS 16: Quality in Services Symposium, 2019, Karlstad, Sweden. 

Speaker, “Celebrating SERVSIG’s 25th Year and 10th SERVSIG Conference: A History,” AMA SERVSIG Research Conference, 2018, Paris, France.

Speaker, “Service in 2050: Design for Service Inclusion,” AMA SERVSIG Research Conference, 2018, Paris, France. 

Speaker, “The Global Refugee Crisis: How Can Transformative Service Researchers Help?,” AMA SERVSIG Research Conference, 2018, Paris, France. 

Speaker, “Service Thinking: Perspectives and Applications,”AMA SERVSIG Research Conference, 2018, Paris, France. 

Speaker, “Applications of Forum Theatre to Service Interactions,” AMA SERVSIG Research Conference,2018, Paris, France.

 

Speaker, “Creating the Future of Service: Transforming Service Thinking and Building the Transformative Service Collaborative,” Future of Services Seminar, Queensland University of Technology, 2017, Brisbane, Australia.

Track Chair and Workshop Participant, “Transformative Services Research Track,” Thought Leadership Conference, University of Queensland, 2017, Brisbane, Australia. 

Speaker, “Taking Action to Advance Well-Being,” Service and Well-Being Workshop, 2017, Porto, Portugal.

Session Moderator, “Education and Well-Being,” Service and Well-Being Workshop, 2017, Porto, Portugal. 

Speaker, “Applying Forum Theatre to Transformative Service Research: A Live Experience!”QUIS 15: Quality in Services Symposium, 2017, Porto, Portugal. 

Speaker, “Transformative Service Research and Poverty,” QUIS 15: Quality in Services Symposium, 2017, Porto, Portugal. 

Speaker, “Service Thinking: Escaping Tribalism and Embracing Mutualism,” QUIS 15: Quality in Services Symposium, 2017, Porto, Portugal. 

Speaker, “Enabling the Transformative Service Collaborative,” QUIS 15: Quality in Services Symposium, 2017, Porto, Portugal.

Speaker, “An Activity-Centric Perspective to Upframe Customer Experience and Foster Service Innovation,” QUIS 15: Quality in Services Symposium, 2017, Porto, Portugal.

Speaker, “Service Initiators of Transformative Place in Aging Society: The Case of Food Wellbeing,” QUIS 15: Quality in Services Symposium, 2017, Porto, Portugal. 

Speaker, “Transformative Service Research and Citizen Science, Centre for Service Management (CSM) Workshop, University of Loughborough, 2017, Loughborough, UK.

Speaker, “Service Thinking: Escaping Tribalism and Embracing Mutualism,” 1st Centre for Service Management (CSM) Transformative Service Research Symposium, University of Loughborough, 2017, Loughborough, UK.

Speaker, “Enabling the Transformative Service Collaborative,” 1st Centre for Service Management (CSM) Transformative Service Research Symposium, University of Loughborough, 2017, Loughborough, UK.